The Effect of Decision Support Systems on Developing the Organizational Structure of Industrial Companies (a Case Study of The Ugarit Company)

Abo Al  Alaa  Zarka * (1) and Nadine Asaad(1)

(1) . Agricultural Research center in lattakia,  Sianow Research Station, General commission for scientific Agricultural, (GCSAR). Lattakia, Syria.

(* Corresponding author: Dr. Abo Alaa  zarka. E- Mail: Dr.alaazarka81@gmail.com)

Received: 23/08/ 2022        Accepted: 15/10/ 2022

Abstract: 

 The research aimed to identify the relationship between decision support systems and the development of the organizational structure in the Ugarit industrial facility (Jableh city, Alqutalabia region) during 2010, the descriptive analytical method was used, and the questionnaire method was adopted to collect data, (115) questionnaires were distributed, and (12) were excluded, for not completing the necessary data by the respondents. Thus, the number of questionnaires analyzed was (103). The research concluded for several results, the most important of them are: There is a statistically significant relationship at the level of significance (α = 0.04) between decision support systems and the development of the organizational structure in the studied facility. There is the relation between components of decision support systems (finance ability, humanity, technicians, arrangement), and the type of decision support systems. The study also concluded a set of recommendations, the most important of them are: to enable the Ugarit industrial facility to convoy with the era of globalization and deal with its technical apparatus that imposed itself on the various sectors of contemporary life, this requires developing the organizational structure and clarifying the importance of the process of restructuring the organizational structure in the establishments that do not have them Direction to develop its organizational structure, and to encourage establishments that plan to start implementing their programs for radical change as soon as possible, and that it is necessary for industrial establishments, when starting work to develop their organizational structure, to develop information technology infrastructure in general, and decision support systems in particular, Enhancing the support and interest of senior management in industrial establishments in decision support systems, increasing senior management’s reliance on decision support systems in making their decisions, diagnosing problems and encouraging workers by providing the necessary cadre to implement the decision support systems process, encouraging workers to use decision support systems, diagnosing problems and overcoming Obstacles to the development of decision support systems.

Keywords: Decision Support Systems,  Organizational Structure, Industrial Companies.  

Full paper in Arabic: pdf