Abo Al Alaa Zarka (1) , Nadine Mohamed Asaad (1), and Tayseer Fouad Hatem (2)
(1) . Agricultural Scientific Research Center in Lattakia, Ciano Research Station, Syria,
(2) . Department of Economic Studies Research, Damascus, Syria.
(*Corresponding author: Dr. Abo Al Alaa Zarka. E-Mail: dralaazarka81@gmail.com.
Abstract:
The research aimed to study the impact of organizational structure characteristics and participation in the decision-making process on the performance of workers in the Ugarit commercial facility (natural juice and soft drinks company). To achieve this goal, a questionnaire was developed and distributed to a stratified random sample of (150) employees. (134) valid questionnaires (89%) were recovered. After conducting the necessary statistical analysis, the research reached the following results: There is a statistically significant effect (α = 0.05) on the characteristics of the organizational structure, and participation in the decision-making process on the performance of workers in the Ugarit business.There is a statistically significant effect of some personal variables (gender, educational level, number of years of experience) on the performance of workers, while the age variable did not affect statistically significant. It was recommended that management should make every effort to continue the continuous improvement of its organizational structure, with the aim of improving the performance of its employees, by encouraging individual initiatives and suggestions, and holding regular meetings and seminars between departments. To reconsider the management philosophy in terms of delegating part of the powers and following the open-door policy
keywords: Organizational structure, decision making, worker performance, company structure

Full paper in Arabic: pdf